Our housekeeping and laundry departments are proud of the services we provide at Valencia Hills. In addition to maintaining the cleanliness of the facility we also process over 77,000 pounds of laundry per month. Our goal is to return all personal clothing items within 24-36 hours.

Please mark all items with first and last names in permanent marker (sharpie works best) preferably in the collar or on the inside of each piece of clothing. If you ever have a concern regarding housekeeping or laundry please feel free to ask. We welcome the extra eyes and the opportunity to make your stay as pleasant as possible.

Award Winning

The AHCA/NCAL National Quality Award has been designed as a progressive three-step process to encourage the continuous learning and development of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program criteria. Silver—Achievement in Quality—Applicants who receive the Silver Award provide an extensive assessment of their systematic approaches, performance measures, and sustainable organizational and process results that are linked to the key customer requirements, success factors, and challenges they identified in previously earning the Bronze—Commitment to Quality Award.

Get In Touch

  • Address: 1350 Sleepy Hill Rd. Lakeland, FL 33810
  • Phone: (863) 858-4402
  • Fax: (863) 858-0682